Policies

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Gift Cards

Deep Blue Gift Cards can be given alone at any denomination or packaged alongside skincare products. Available for purchase in person at Deep Blue Med Spa locations or online at Shop.DeepBlueMedSpa.com, all gift cards expire one year after the date of purchase.

Gratuities

Gratuities are at the discretion of patients and are always appreciated. Envelopes are available at the spa concierge. Please note, gratuities cannot be accepted on a credit card.

Returns

Unopened products may be returned within one month of purchase for credit at all Deep Blue Med Spa locations. Deep Blue Med Spa treatment packages and garments are non-refundable.

Consultations

Consults are complimentary, however, appointments for second opinions may be subject to a fee.

Cancellations

If you must cancel an existing appointment, we ask that you kindly provide at least a 48 hour window of notice. Any cancellation that takes place less than 24 hours before an appointment may result in a monetary fee. Please note that all treatments that require a non-refundable deposit at the time of scheduling must be cancelled 48 hours prior to the appointment. Failure to do so or failure to show up for your appointment will result in the loss of your deposit.

Phone calls are the preferred method of cancellation.

The Medical Professionals at Deep Blue Med Spa have either authored or reviewed and approved this content.

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